Salesforce Certified Sales Cloud Consultant : Sales-Con-201

  • Exam Code: Sales-Con-201
  • Exam Name: Salesforce Certified Sales Cloud Consultant
  • Updated: Jul 18, 2026     Q & A: 192 Questions and Answers

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Salesforce Sales-Con-201 Exam Syllabus Topics:

SectionObjectives
Account and Contact Management
Reports and Dashboards
Opportunity Management
Data Management
Implementation Strategies
Industry Knowledge
Collaboration and Integration
Sales Lifecycle Management
Sales Productivity and Management

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Universal Containers (UC) notices a large increase in leads created overnight which exceed the daily limits.
Upon examination, the leads appear to
be created by bots. UC uses a standard Web-to-Lead form without safeguards in place to limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the form?

A) Select Require reCAPTCHA Verification in Web-to-Lead settings.
B) Use an AppExchange package with custom Web-to-Lead handling.
C) Use a custom Web-to-Lead alternative with built-in protection.


2. A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that has a public sharing model for Accounts. Different sales reps own local accounts that create a multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account.
Which recommendation meets this requirement?

A) Reference the revenue totals on the parent accounts in the Account Hierarchy view.
B) Create a roll-up summary field on the Account with the total value of won opportunities from the child accounts.
C) Configure after-save flow to update a custom field on the parent account with the total value of won opportunities from the child accounts.


3. Northern Trail Outfitters wants to migrate its Sales Territories to a new structure for the upcoming fiscal year.
Which aspect should a consultant consider for this migration?

A) Territory user assignments are migrated to the new model.
B) Access to a territory model is controlled through profiles or permission sets.
C) Only one territory model can be active at any given time.


4. How can a consultant determine which capabilities of a Sales Cloud implementation are required during the Discovery phase?

A) Observe end users.
B) Establish KPIs for end users.
C) Demo Sales Cloud to end users.


5. Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.
How should the consultant meet this requirement?

A) Use Einstein Lead Scoring.
B) Create Cadence Steps.
C) Use Lead Conversion Reporting.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: B
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: A

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