Salesforce Arch-301 Value Pack (Frequently Bought Together)

Northern Trail Outfitters (NTO) is running amulti-cloud Salesforce implementation with lots of process integration between the clouds and other systems. During the project, NTO faces many challenges including a lack of agility and business value alignment, as well as silo-thinking. After trying different approaches, NTO begins to use Agile and is successful. The project manager now wonders what the recommended operating model would look like.
What should be a Solution Architect's first recommendation?

• A. NTO should set up a model of continuous backlog with teams aligned to the different products (capabilities) to improve efficiency.
• B. NTO should set up a model of continuous backlog with teams aligned to the different clouds to drive efficiency and team collaboration.
• C. NTO should establish a Scaled Agile Center of Excellence to continuously improve agility and time to market.
• D. NTO should set up an Operations team within ITto ensure proper management of the integrations going forward.

Universal Containers (UC) is currently utilizing Sales Cloud and Revenue Cloud for its direct Sales team. UC would like to create an indirect Sales team with its vendors using Experience Cloud as the front end with the same kind of quoting functionality the direct Sales team uses within Revenue Cloud. However, UC wants to ensure that data from the internal direct Sales team is not visible to the external indirect Sales team in Experience Cloud.
What is the first configuration a Solution Architect should consider when implementing Experience Cloud in this scenario?

• A. Add Indirect Sales Team to existing Direct Sales Team Role Hierarchy.
• B. Make internal organization-wide defaults Public Read Only to create external visibility.
• C. Start creating Sharing Sets for Experience Cloud users to access Sales Cloud.
• D. Enable External Sharing Model to create external organization-wide defaults.

Widgets Wonderful, a manufacturing company, wants to provide a better customer experience and enable field service resources to provide a quote to customers while still on site. The company has complex products that come with warranties that include preventativemaintenance work. Additionally, certain warranty repair work has specific SLAs associated with it. There are 10 Field Service team members and 20 sales representatives, all of whom need to view Salesforce Field Service objects and be able to create quotesfor the customer.
Widgets Wonderful's project owner has some questions regarding the number and types of licenses needed for the users and would like to better understand how warranties will be addressed.
Which two combined options should a Solution Architect suggest?
Choose 2 answers

• A. Purchase 30 CPQ licenses and 30 Salesforce Field Service licenses.
• B. Salesforce Field Service and Service Cloud for Salesforce CPQ will need to be installed and customizations will need to be made to handle Entitlements.
• C. Purchase 30 CPQ licenses and 10 Salesforce Field Service licenses.
• D. Salesforce Field Service, Salesforce CPQ, and Service Cloud for Salesforce CPQ need will need to be installed and customizations will not be needed for Entitlements.

Ohana Cirrus (OC) has around 1,500 support agents working in its global support center operating 24/7 across multiple channels. This center handles around 30,000 cases per day. OC currently uses a custom-developed solution to manage customer complaints and is planning to replace it with a new Salesforce solution. The current system contains more than 250 million records including some still being processed.
Which three recommendations should a Solution Architect suggest to migrate to the new application in the most efficient manner?
Choose 3 answers

• A. Use an interface to copy data from the legacy complaint system to Salesforce using a scheduled MuleSoft batch.
• B. Migrate archived data to Heroku and active and semi-active data to Salesforce.
• C. Use Deferred Sharing Calculations to avoid record sharing calculations during data migration.
• D. Use an EU tool that uses the Salesforce Bulk API to migrate the data from the legacy system to the new system.
• E. Migrate all complaint records m the Case object to provide a 360-degree customer view.

Northern Trail Outfitters (NTO) is in the middle of the buildout of Marketing Cloud Account Engagement and Sales Cloud. NTO has multiple business units, and each business unit has different access to lead and contactrecords. NTO wants to see how marketing data Sharing Rules are working across different business units to ensure that different business units can only see lead or contact records for their business unit.
What should a Solution Architect demo to the Marketing team to show that the different business units are connected correctly?

• A. It's not possible to have sandboxes with Marketing Cloud Account Engagement, and the Solution Architect will need todemo this with a Salesforce Sandbox fixed to a live Marketing Cloud Account Engagement environment.
• B. Send test emails from Marketing CloudAccount Engagement to the same Iist of leads and contacts to show each lead or contact receiving emails from the various business units.
• C. Create a dynamic list m multiple business units with the same rules, and show the total leads and contacts m the list per business unit.
• D. Create a report in 626 Marketing Analytics to show the different business units and the total leads and contacts in each business unit.