Oracle 1Z0-1003-20 Value Pack (Frequently Bought Together)

Which three options represent capabilities of the broadcast feature within Collaboration initiated via OFSC Mobility?

• A. broadcast messages to users based on their matches to an activity's work zone, work skill, and timing requirements
• B. broadcast messages to users based on their assigned Help Desk(s)
• C. broadcast messages to users based on their assigned User Type
• D. broadcast messages to users based on their compliance with Smart Location settings
• E. broadcast messages to users based on their assigned Collaboration group(s)
• F. broadcast messages to users based on their proximity to a location on the map

Which two statements are correct regarding the use of planned capacity management?

• A. Planned capacity can be set at the day, capacity category and time slot levels for a given capacity area and it's organization units.
• B. Planned capacity can be entered either by resources or capacity (days, hours, minutes) depending on what is configured in the 'Working time unit' parameter.
• C. Planned capacity can only be set if the capacity area is configured to manage booking based on time slot.
• D. Planned capacity can be set at the day level only for a given capacity area and it's organization units.
• E. Planned capacity can be automatically calculated by entering the preferred variance as compared to available capacity.

A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.
Which option enables that ability?

• A. Enable the "Allow activity reorder inside the route" feature within the Dispatcher User Type.
• B. Enable the "Allow action time adjustment in Manage" feature for the Dispatcher User Type.
• C. Verify that access to Mobility is enabled within the Dispatcher User Type.
• D. Enable the "Allow action time adjustment in Manage" feature within the Add Activity/Activity Details context.

The Display setting "Idle Time Minimum" is set to 5 mins. What is the consequence of this setting?

• A. The mobile resource's alert panel will show an alert for occurrences of idle time estimated to exceed 5 mins in duration on the route.
• B. Idle time that exceeds 5 mins in duration that is prior to an activity will cause that activity to show a red
  "jeopardy" color in OFSC Mobility.
• C. Idle time estimated to be below 5 mins in duration will not be shown as idle time on the OFSC Mobility time view.
• D. Idle time that is estimated to be less than 5 mins in duration in the OFSC Mobility time view will be shown as 5 mins in duration.

A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.
Which two options are correct regarding how this requirement is supported?

• A. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.
• B. A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.
• C. Configuring a message scenario with the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.
• D. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.