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Retakes charge full price for lessons you could have learned at home. PracticeTorrent lets Microsoft Dynamics 365 Marketing Functional Consultant candidates make their MB-220 mistakes in private first — that is what the question bank is for.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analyze insights and reports | 10-15% | - Create and interpret reports and dashboards - Measure campaign performance |
| Topic 2: Manage marketing channels | 25-30% | - Design and publish marketing pages and forms - Create and manage marketing emails - Manage text messages and push notifications |
| Topic 3: Configure Dynamics 365 Customer Insights – Journeys | 10-15% | - Configure forms, pages, and templates - Configure application settings - Configure integration with other services |
| Topic 4: Manage segments and preferences | 15-20% | - Create and manage segments - Manage consent and compliance - Manage subscription centers and preferences |
| Topic 5: Manage customer journeys | 20-25% | - Design and implement journeys - Implement automation and branching logic - Test, publish, and monitor journeys |
| Topic 6: Manage leads, contacts, and accounts | 1-5% | - Implement lead scoring and qualification - Create and manage records |
| Topic 7: Manage events and webinars | 10-15% | - Manage registrations and attendance - Integrate with webinar platforms - Plan and configure events |
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Think of the MB-220 exam as Microsoft asking for proof, not promises: pass it, and you hold the Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate certification, a credential at the Associate level. The questions are built to measure applied skill across the Microsoft Dynamics 365 Marketing Functional Consultant objectives — the kind employers hire for. It also sits within a broader certification family covering Microsoft Certified: Power Platform Functional Consultant Associate, so one exam's effort keeps paying into the next.
The same 250 expert-written questions ship in all three — you're choosing how you want to live with the material:
Each version has its own strengths; many candidates mix them — PDF for reading, an engine for timed rehearsal.
The blueprint above spans 7 domains — treat its weightings as a budget. A domain worth 10-15% of the score earns a matching share of your week, while lighter areas like Analyze insights and reports get maintained, not marathoned. Walk the full topic list domain by domain, and let the percentages decide where your practice hours land first.
The figures in the overview table above turn into strategy once you treat them as a budget: total time divided by total questions is your per-item allowance, and anything costing double gets flagged for a final sweep instead of a mid-exam standoff. Build the habit under a live timer — PracticeTorrent's engine sessions enforce one — so the real clock feels like a rehearsal, not a surprise.
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Work in passes, not one grind. First pass: untimed, through all 250 questions, marking weak domains against the blueprint above. Second pass: timed engine sessions, reviewing every error the same day while the reasoning is fresh. Final pass: re-test only your flagged items until they stop being wrong. Book the exam when your timed scores hold steady — not when your calendar gets impatient.
You are a functional consultant analyzing the insights of the Marketing Page available in Dynamics 365 Marketing to collect data for a management presentation.
Which element should you analyze to obtain information on the number of times the page was opened?
Correct Answer: D 🗳️
Explanation: Only visible for PracticeTorrent members. You can sign-up / login (it's free).

You are a functional consultant at Contoso Ltd.
Contoso would like to use Dynamics 365 Marketing to conduct a Webinar Event next week. An event portal is created for event management purposes. After creating the event record, the company requires a payment gateway to accept registration payment. You need to configure the payment gateway and set the event to use it.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Correct Answer:

Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/event-payment-gateway
The time is currently 6:30pm on Monday night. You have been tasked with creating and sending a LinkedIn post on the company's account advertising an event.
Following ProseWare's standards, which two options will you choose when preparing this message? Each answer represents a partial solution.
Correct Answer: A,B 🗳️
You are a marketing analyst at Contoso Ltd.
The marketing department needs you to provide survey responses from their Customer Success Survey from this past fiscal year. Approximately 6,500 responses were received. Each survey response needs to be in a separate row, and the answers to individual questions should be in separate columns.
What should you do?
Correct Answer: D 🗳️
Your marketing department needs to create a Customer Journey for female wine enthusiasts over 40 years-old who live in Europe.
How should you define who receives this Customer Journey?
Correct Answer: B 🗳️
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