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1. Which metric measures the time taken to realize benefits from an ITaaS solution?
A) Time-to-deliver
B) Time-to-deploy
C) Time-to-value
D) Time-to-live
2. Refer to Scenario 1.
"
An IT department is offering 50 Service Offerings in their service catalog to meet all the application developers' needs. Many of the variants have a very small number of associated instantiations. A "big data" platform is offered and being actively utilized by a team of data scientists.
All services are sourced from within the private cloud. The developers are able to customize the platform's compute, storage, protection and network configuration upon instantiation. They can also provision additional resources after the initial instantiation through an upgrade service within the catalog. Because of the culture of the organization, no chargeback mechanism is implemented.
Within six months, IT experiences these problems:
(a). Developers are complaining of poor and inconsistent performance
(b). Resource utilization has far exceeded expectations
(c). The environment has become very complex
(d). Since the resource pools are shared throughout the organization, IT has been unable to identify usage patterns, making capacity planning very difficult"
What can the IT department do to resolve problem (c)?
A) Provide separate resource pools for the application developers and the data scientists and manage the pools separately
B) Implement a showback mechanism to influence consumer behavior when choosing specific resources
C) Standardize on a subset of offerings to meet the needs of most developers and minimize the number of customization options
D) Offload the "big data" IaaS platform to a public service provider
3. An organization wishes to move toward full ITaaS implementation. Their IT team is skilled, disciplined, and exhibits strong teamwork. They have demonstrated the ability to deliver services with supporting processes and regulations.
As their ITaaS consultant, you need to take them to the next level in the service orientation maturity model. What is the next level?
A) Service Aware
B) Service Neutral
C) Service Capable
D) Service Aligned
4. Refer to Scenario 4.
A construction firm with a substantially virtualized IT infrastructure wishes to consider cloud enablement next, as part of its logical progression to ITaaS.
As a first step, the firm plans to transition one relatively low-risk service -- daily backup -- to a public CSP. The existing backup strategy involves array-based cloning, followed by backup of the clones with dedicated servers. The system is functional; however, since the backup target device is due for a technology refresh, the firm is open to alternatives.
In evaluating alternatives, the key consideration is the ability to meet backup windows for daily incremental backups during the work week.
As advisor to this firm, you have conducted a quick assessment of the candidate applications and storage involved in daily backups. Relevant details are presented in the exhibit.
Your first goal in this proof-of-concept is to demonstrate one quick and successful backup run to the CSP for two different customer applications.
Which two applications would you select, if your desired outcome is backup completion within the shortest possible time?
A) Messaging and CRM
B) CRM and SCM
C) Messaging and SCM
D) HR and CRM
5. A large marketing company is in the initial stages of assessing their suitability for ITaaS. You, the
cloud architect, interview the IT personnel and discover the following:
-The company does not maintain a CMDB of their virtual server environment.
-Security software to protect the network from unauthorized external access is inadequate.
-Standardized services offering, self-service provisioning, and consumption-based reporting
capabilities do not exist.
Where would you document your findings?
A) Automation gaps report
B) Orchestration gaps report
C) Service gaps report
D) Technology gaps report
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: D |
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