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Apple OS X Support Essentials 10.9 Sample Questions:

1. Client software is used to access network services provided by server software. The connection is established using a common network protocol known by both the client and server software. Thus, the client and server software can be from different sources.

A) What's the primary interface for configuring network service applications?
B) What's target disk mode and how is it engaged?
C) What's the relationship between clients and servers as it relates to network service access?
D) What's the best source for acquiring printer drivers for OS X?

2. What's the locked file flag?

A) The Disk Utility Repair Permissions feature repairs only the ownership and permissions for items installed by Apple. However, this may resolve issues with third-party products.
B) The OS X built-in firewall inspects each incoming networkconnection to determine if it's allowed. Connections areallowed or denied on a per-application basis.
C) The locked file flag prevents anyone, including the item's owner, from editing an item. Only the item's owner can unlock the item to then allow modification.
D) The system keeps applications from interfering with one another by segregating their memory usage using protected memory. Mac computers with 64-bit-capable processors allow processes to run in 64-bit mode, which allows them to individually access more than 4 GB of memory.

3. What's a network location? Who can access network locations?

A) A network location is a saved state of Network preferences that contains all network interface settings. Only administrators can define network locations, but if more than one location exists, all users can switch between the various network locations via the Apple menu.
B) The Archive option in the Finder creates compressed zip archive files. An interface is any channel through which network data can flow. Hardware network interfaces are defined by physical network connections, and virtual network interfaces are logical network connections that ride on top of hardware network connections.
C) The OS X Mavericks installer can be downloaded from the Mac App Store for free.
D) A protocol is a set of rules used to describe a specific type of network communication. Protocols are necessary for separate network devices to communicate properly. Finally, a network service (as it pertains to Network preferences) is the collection of settings that define a network connection.

4. How do you engage Quick Look? Which applications support it?

A) Quick Look is engaged by simply pressing the Space bar when a document is selected. Applications that support Quick Look include the Finder, Time Machine, Mail, and most open and save browser dialogs.
B) The Privacy pane of Security & Privacy preferences can be used to allow or disallow applications' access to Location Services, Contacts, Calendars, Reminders, social network services, and Accessibility application access.
C) You can use the System Information application to easily scan all the appropriate application locations and return a list of installed applications.
D) The Activity Monitor application is used to monitor open processes and applications.

5. You have a user account on an OS X Mountain Lion computer that has multiple user accounts. How can you interact with another user's Dropbox folder that has default permissions?

A) You cannot see its contents, but you can add files to it.
B) You can see its contents, but you cannot add files to it.
C) You can neither see its contents nor add files to it.
D) You can see its contents and you can add files to it.

Solutions: